Jacksonville promotes staff members

by Andrew Lugo Jacksonville Communications Director

Randall Chandler, longtime employee of the city of Jacksonville, has been promoted to the city’s Director of Public & Community Services.

Over Randall’s 27-year career, he has held multiple positions, most recently as Associate Director of Public & Community Services.

The Director of Public and Community Services works directly for the city manager and, is responsible for daily operations of public and community services.

Public and community services includes water production, waste water treatment, water distribution and wastewater collections, street maintenance, drainage, parks, recreation, utility billing, development services, and buildings.

Chandler’s first position was in building maintenance from 1992 to 1997, after which he became pretreatment coordinator until 2001. He served as Assistant Utilities Director until October 2016, Utilities Director until July 2018, and has since served as Associate Director of Public and Community Services.

“I’m very grateful for this opportunity.” Chandler said. “I have enjoyed serving my hometown for so many years and can now give back at a higher level.” Chandler says that continuing to capitalize on the city’s efforts to streamline customer service and operations processes is a major focus.

“Randall was the best choice for the job,” City Manager Greg Smith said. “Randall’s knowledge and vast experience in the organization were qualities the City was pursuing. His leadership ability and dedication to customer service will continue to lead Public and Community Services into the future.

Chandler has been married to his wife Rachel for 22 years, and have three sons, Tanner 20, Ty 14, and Tate 10.